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Online Computer Help

April 5, 2017 by

Starting at $0/mo

Remote Technical Support for Home and Student

We provide a FREE software tool to help us help you keep your computer running at its best! We provide three tiers of service.
Download Kabuto!

Basic

The Basic level is totally free. Once our software is installed, you will be prompted to enter your information. That way, we will know who you are when you use the app to contact us.

Premium

For $5/mo, we will be able to monitor your machine and look for errors. The app you installed will be able to communicate when certain issues arise, like Blue Screens of Death or application crashes. You don't need to do anything, but you will of course still be able to contact us if you need help.

Platinum

At $10/mo, we will provide everything above - the monitoring application and real-time reporting - as well as a managed antivirus solution. No more worrying about keeping up to date on Norton or McAfee. We'll handle all your virus prevention and cleanup needs personally.


Subscription Options




More Information

We use a piece of software called Kabuto Remote Monitoring and Management. This is a software solution designed for managed IT service providers (that's us) to be able to keep an eye on client's machines remotely. It's a very small program that should have no effect on your computer's everyday functioning. That program talks to our computers, which have an application that shows us a bird's eye view of all our client machines. Usually, it just notifies us when a client clicks the contact button. But, the Premium and Platinum service tiers let us turn on additional features.

The benefits of Premium will flag your machine on our view to let us know if any issues pop up, without your intervention. Of course, we need your permission to actually take control of your computer; Kabuto does not have that function. If you are interested in remote technical support, you can read more about that here. Premium is a very affordable package that provides a lot of features with a small footprint.

The Platinum tier will further enable an antivirus solution, which again can be updated without any need for you to keep up on it. It uses the power of the cloud to identify new and old malware threats. You can read more about our virus removal services, or if you're interested in what viruses do, we have written a blog post on the subject.

Would you like to stop problems before they start? We'll get you set up! Click the button below!

Download Kabuto!

Contact Us Today!

Services

  • Mobile Phone Repair
  • Remote Tech Support
  • Online Computer Help
  • Small Business IT Services
  • Data Backup and Recovery
  • Networking
  • Virus Removal & Prevention

Recent Posts

  • The Psychology of Social Engineering
  • 3 Tools that Hackers Use to Assault Your Computer
  • Decrypt0r? I hardly knew ‘er! WannaCry and the Importance of Updates
  • Anatomy of a Social Engineering Attack
  • How to End the Threat of Social Engineering

Testimonials

  • Over the last twenty years I have served both small and large business clients as a contract accountant. When there has been a need for computer technical assistance in these offices or in my own business office, I have used John Williams, dba The Computer Specialist. I have found that he makes himself available to... Read More
    Kathy F
  • John spent several hours setting up my new home computer system. He took out the hard drive and installed a 500GB SSD. He needed some special installation pieces and went to a local source without billing me for his travel time there and back. He did a great job and I have his number in... Read More
    Dr. Robert G
  • We've been very impressed with the whole process of top to bottom site system security monitoring of our computers as well as the installation, maintenance, and upgrades done with our surveillance platform for our commercial property. From consulting to quote to execution and beyond we have been very pleased with every aspect of the business!... Read More
    Andrew R.
  • very nice man to deal with, came a day earlier than he said he would. gave me a call to let me know. he did a great job and it looks very nice as well. I now have internet in my shop as fast as in my house. thanks John for a job well done Read More
    Gary H.
  • You recommended them. They picked up my computer and determined the hard drive crashed. They replaced it and were able to save all my docs and photos. Extremely pleased. Read More
    Larry C.

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The Computer Specialist

405-627-3168
218 1/2 East Main St. Suite "B"
Norman, OK 73069

Testimonials

  • Over the last twenty years I have served both small and large business clients as a contract accountant. When there has been a need for computer technical assistance in these offices or in my own business office, I have used John Williams, dba The Computer Specialist. I have found that he makes himself available to... Read More
    Kathy F
  • John spent several hours setting up my new home computer system. He took out the hard drive and installed a 500GB SSD. He needed some special installation pieces and went to a local source without billing me for his travel time there and back. He did a great job and I have his number in... Read More
    Dr. Robert G
  • We've been very impressed with the whole process of top to bottom site system security monitoring of our computers as well as the installation, maintenance, and upgrades done with our surveillance platform for our commercial property. From consulting to quote to execution and beyond we have been very pleased with every aspect of the business!... Read More
    Andrew R.
  • very nice man to deal with, came a day earlier than he said he would. gave me a call to let me know. he did a great job and it looks very nice as well. I now have internet in my shop as fast as in my house. thanks John for a job well done Read More
    Gary H.
  • You recommended them. They picked up my computer and determined the hard drive crashed. They replaced it and were able to save all my docs and photos. Extremely pleased. Read More
    Larry C.

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